Plumbing emergency? Get a plumber, not a call center.

Most SWFL homes: at the meter box near the street (a curb key or wrench helps), or where the service line enters the house — often near the garage or an exterior wall. Finding it before an emergency is the single best five-minute investment a homeowner can make. Call us and we'll help you locate it over the phone.

If water is flowing and won't stop, sewage is coming up, or you smell gas near a gas appliance (call your gas utility for that one) — it's now. If it's contained by a shutoff valve and not spreading, it can usually wait for a scheduled visit, which costs you less. Call either way; we'll tell you honestly which it is.

Keep the water off, move what's wet, get air moving across soaked flooring, and photograph everything — timestamps help your insurance claim. Don't run any water if the problem is a backup.

Urgent work is priced like all our work: you get the price up front, before we start, and you say yes or no. No mystery multipliers invented in your driveway.